Support Center

Software Support

Many of our print products contain accompanying software components that enhance the usability and features that these products provide. This section is designed to provide you with the support to ensure these products run smoothly, that you have the proper upgrades, and that you have an avenue for questions and concerns. If you are unable to find the information that you are looking for, please contact us.

Software Updates
Choose a product from the list below to view a list of available software updates and patches.

Select software update Basic Early Assessment of Reading^® (BEAR^®) Bilingual Verbal Ability Tests (BVAT) Das·Naglieri Cognitive Assessment System (CAS) GMRT Score Converting and Reporting Software with Scan and Export Tool easyCBM™ Riverside's Assessment Data Reporting Service (RADaRS) Update Riverside Local ScoringPro Report Writer for the WJ III Student Data Management System (SDMS) Update Washington Query System Update WJ III Compuscore and Profiles Program WMLS Normative Update

Software FAQ's
Choose from the list below to see a list of frequently asked questions for that product.

Select your product here Battelle Developmental Inventory, 2nd Edition (BDI-2) Criterion Das·Naglieri Cognitive Assessment System (CAS) easyCBM™ Edusoft Report Writer for the WJ III Scales of Independent Behavior™?Revised Universal Nonverbal Intelligence Test™ (UNIT™) WJ III Compuscore and Profiles Program

Software Support Forms
If you are unable to find the information that you are looking for, please complete the appropriate Support Request form.

Select your product here Adaptive Living Skills Curriculum (ALSC) Assess2Know™ Batería III Woodcock-Muñoz ™ Basic Early Assessment of Reading^® (BEAR^®) Battelle Developmental Inventory, 2nd Edition (BDI-2) Bender^® Visual-Motor Gestalt Test, Second Edition (Bender^®-Gestalt II) Bilingual Verbal Ability Tests, Normative Update (BVAT NU) Checklist of Adaptive Living Skills (CALS) Cognitive Abilities Test^™ (CogAT^®), Form 6 Criterion Das·Naglieri Cognitive Assessment System (CAS) Diagnostic Assessments of Reading, 2nd Edition  (DAR) Dean-Woodcock Neuropsychological Battery (DW) easyCBM™ Gates-MacGinitie Reading Tests^® (GMRT^®), Fourth Edition Interest Explorer Inventory for Client and Agency Planning (ICAP) Iowa Algebra Aptitude Test^™(IAAT^™), Fifth Edition Iowa Tests of Basic Skills^® (ITBS^®), Forms A and B Iowa Tests of Educational Development^®(ITED^®), Form A and B Iowa Writing Assessment Listening Assessment for ITBS^® Listening Assessment for TAP^®, and ITED^® Logramos^® Nelson-Denny Reading Test (ND) New Jersey Proficiency Assessments of State Standards (NJPASS^®) Qualls Early Learning Inventory^™ (QELI^™) Scales of Independent Behavior–Revised (SIB–R) Science Assessment Series for California SkillSurfer^™ Stanford-Binet Intelligence Scales, Fifth Edition (SB5) Stanford-Binet Intelligence Scales for Early Childhood (Early SB5) Test for Success Universal Nonverbal Intelligence Test^™ (UNIT^™) Woodcock Diagnostic Reading Battery (WJIII^® DRB) Woodcock-Johnson^® III Complete Woodcock-Johnson^® III Tests of Achievement Woodcock-Johnson^® III Tests of Cognitive Abilities Woodcock-Muñoz Language Survey^®-Revised

Online Support

Riverside Online Support Service

Support By Phone

US: 800-323-9540 (select option 3 for Support - 8 AM - 6 PM Central)

International: 630-467-7000 (select option 3 for Support- 8 AM - 6 PM Central)

Fax: 630-467-6770

E-mail Address: rpcsupport@hmhpub.com