var support = ""
support += "<DIV id='section-body'>"
support += "        <div id='section-crumb'>Support Details &gt; <a href='productSupport.html'>Product Support</a> | <a href='softwareSupport.html'>Software Support</a> | <a href='supportform.html'>Support Request</a> </div>"
support += "        <p class='section-Header'>Product Support</p>"
support += "        <p><b>Frequently Asked  Questions</b></p>"
support += "        <ul>"
support += "          <li><a href='#scoring'>Scoring/Compuscore Questions</a></li>"
support += "          <li><a href='#interpretation'>Interpretation Questions</a></li>"
support += "          <li><a href='#administration'>Administration Questions</a></li>"
support += "          <li><a href='#ordering'>Ordering Questions</a></li>"
support += "          <li><a href='#misc'>Miscellaneous Questions</a></li>"
support += "        </ul>"
support += "        <p class='section-Header'><a name='scoring'></a>Scoring/Compuscore  Questions</p>"
support += "        <blockquote> <strong>Q:</strong> <strong>Which tests or clusters  will provide a CALP level and how do I get them to show up on my Compuscore  report?</strong> <br>"
support += "            <strong>A:</strong> The following clusters  will provide CALP levels if the examiner chooses CALP in the Additional Score  Column under &quot;Options&quot; in the <i>WJ III NU Compuscore and Profiles Program</i>. It will not  provide CALP levels for individual tests unless that test is the cluster. <br>"
support += "            Cognitive  Battery "
support += "          <ul>"
support += "            <li>Verbal Ability (std) -Test 1 Verbal Comprehension </li>"
support += "            <li>Verbal Ability (ext) - Test 1 Verbal Comprehension and Test 11       General Information </li>"
support += "            <li>Comprehension-Knowledge - Test 1 Verbal Comprehension and Test 11       General Information </li>"
support += "          </ul>"
support += "          <p>Achievement Battery </p>"
support += "          <ul>"
support += "            <li>Oral Language (std) - Test 3 Story Recall and Test 4 Understanding       Directions </li>"
support += "            <li>Oral Language (ext) - Test 3 Story Recall, Test 4 Understanding       Directions, Test 14 Picture Vocabulary, and Test 15 Oral Comprehension </li>"
support += "            <li>Oral Expression - Test 3 Story Recall and Test 14 Picture       Vocabulary </li>"
support += "            <li>Listening Comprehension - Test 4 Understanding Directions and Test       15 Oral Comprehension </li>"
support += "            <li>Broad Reading - Test 1 Letter-Word Identification, Test 2 Reading       Fluency, and Test 9 Passage Comprehension </li>"
support += "            <li>Broad Written Language - Test 7 Spelling, Test 8 Writing Fluency,       and Test 11 Writing Samples </li>"
support += "            <li>Reading Comprehension - Test 9 Passage Comprehension, and Test 17       Reading Vocabulary </li>"
support += "            <li>Written Expression - Test 8 Writing Fluency and Test 11 Writing       Samples </li>"
support += "            <li>Academic Knowledge - Test 19 Academic Knowledge </li>"
support += "          </ul>"
support += "          <p><strong>Q:</strong> <strong>When scoring Reading Fluency in the <i>WJ III NU Tests of Achievement</i>, why isn't the score calculated by  subtracting the number correct from the number attempted? Because we score the  test by subtracting the number incorrect from the number correct, it seems like  students are being punished for guessing?</strong> <br>"
support += "          <strong>A:</strong> You are correct. This method of scoring reduces  the &quot;guess factor.&quot; Because Reading Fluency requires subjects to mark  each item Yes or No, subjects can guess and have a 50 percent chance of getting  the items correct. So the test is scored by evaluating the correct and  incorrect responses within the range of attempted items. But because the norms  are based on this procedure, subjects are not punished. </p>"
support += "          <p><strong>Q:</strong> <strong>How do you score false  basals and ceilings?</strong> <br>"
support += "          <strong>A:</strong> There is only one true basal and one true  ceiling. Therefore, you should use the lowest basal, or item #1, and the  highest ceiling, or the last item. If a person appears to reach the ceiling in  the middle of a page of items that have stimulus items on the subject&rsquo;s side,  but answers a question correctly while completing the page, then a true ceiling  has not been met; continue administration. The purpose of basal and ceiling  rules is to limit the span of items administered but still be able to estimate,  with high probability, the score that would have been obtained if the subject  had taken the entire test. </p>"
support += "          <p><strong>Q:</strong> <strong>I administered the <i>WJ III NU Tests of Cognitive Abilities</i> over two days. On the first day I entered  a date in the Date of Testing field. On the second day, when I administered  Visual-Auditory Learning (a test with a Date of Testing field), the <i>WJ III NU Compuscore and Profiles Program</i> would not let me enter that day's date but kept defaulting to the  first date of administration. Why?</strong> <br>"
support += "            <strong>A:</strong> The <i>WJ III NU Compuscore and Profiles Program</i> is programmed so that all  tests with date fields default to the first date of administration. You will  need to enter the first date of administration in all date fields or change the  date in the first Date of Testing field to match your second date of testing. <br>"
support += "            If you have to adjust the testing date for  Visual-Auditory Learning and/or Story Recall, then remember to make sure to  adjust the testing date for the delayed recall tests (Visual-Auditory  Learning&ndash;Delayed and/or Story Recall&ndash;Delayed) also to maintain the correct  delay interval. The software incorporates the delay time when calculating the  predicted delayed recall score, so it is important that interval is correct. </p>"
support += "          <p><strong>Q:</strong> <strong>When using the <i>NU Compuscore</i>, I don't always get the PR/SS correspondence that I expect. For  example, why did a reported percentile rank of 49 yield a standard score of  100? Shouldn't a standard score of 100 be equivalent to percentile rank of 50?</strong> <br>"
support += "            <strong>A:</strong> A standard score of 100 can, indeed, correspond  to a percentile rank of 50. However, when numerically calculating PRs/SSs (as  happens in the Compuscore), there will be a range of percentile ranks that  yield a standard score of 100. This will be observed with other standard scores  as well. <br>"
support += "            Reminder&mdash;The nature of a normal curve distribution  results in percentile ranks being more exact than the standard scores in the  middle ranges. At the tails of the distribution, the standard scores will be  more exact than the percentile ranks. <br>"
support += "            The <i>WJ III NU Compuscore</i> carries the calculations to  several decimal places, rounding to the reported integers only after all other  calculations are complete. Standard scores from 99.5 to 100.5 will be reported  as 100. The corresponding percentile ranks for these standard scores range from  48.67 to 51.33, which will be reported as 49 to 51. Here are a few examples of  how this works: </p>"
support += "          <table width='200' border='0' align='center' cellpadding='5' cellspacing='0'>"
support += "            <tr>"
support += "              <td width='25%' align='center' class='itemDataHeader'>SS</td>"
support += "              <td width='25%' align='center' class='itemDataHeader'>PR</td>"
support += "              <td width='25%' align='center' class='itemDataHeader'>SS</td>"
support += "              <td width='25%' align='center' class='itemDataHeader'>PR</td>"
support += "            </tr>"
support += "            <tr>"
support += "              <td class='itemDataCentered'>99.5</td>"
support += "              <td class='grayItemDataCentered'>48.67</td>"
support += "              <td class='itemDataCentered'>100</td>"
support += "              <td class='grayItemDataCentered'>49</td>"
support += "            </tr>"
support += "            <tr>"
support += "              <td class='itemDataCentered'>100</td>"
support += "              <td class='grayItemDataCentered'>49.99</td>"
support += "              <td class='itemDataCentered'>100</td>"
support += "              <td class='grayItemDataCentered'>50</td>"
support += "            </tr>"
support += "            <tr>"
support += "              <td class='itemDataCentered'>100.5</td>"
support += "              <td class='grayItemDataCentered'>51.33</td>"
support += "              <td class='itemDataCentered'>100</td>"
support += "              <td class='grayItemDataCentered'>51</td>"
support += "            </tr>"
support += "          </table>"
support += "          <p>When consulting printed tables that convert  percentile ranks to standard scores, you will see a similar pattern&mdash;more than  one percentile rank attached to a standard score. Sometimes, a table reports  only one percentile rank for each standard score. In these cases, not every  percentile rank is reported. For example- </p>"
support += "          <table width='100' border='0' align='center' cellpadding='5' cellspacing='0'>"
support += "            <tr>"
support += "              <td align='center' class='itemDataHeader'> PR</td>"
support += "              <td align='center' class='itemDataHeader'>SS</td>"
support += "            </tr>"
support += "            <tr>"
support += "              <td align='center' class='itemDataCentered'>47</td>"
support += "              <td align='center' class='grayItemDataCentered'>99</td>"
support += "            </tr>"
support += "            <tr>"
support += "              <td align='center' class='itemDataCentered'>50</td>"
support += "              <td align='center' class='grayItemDataCentered'>100</td>"
support += "            </tr>"
support += "            <tr>"
support += "              <td align='center' class='itemDataCentered'>53</td>"
support += "              <td align='center' class='grayItemDataCentered'>101</td>"
support += "            </tr>"
support += "          </table>"
support += "          <p><strong>Q:</strong> <strong>When I tried to enter  the date of testing in the <i>WJ III NU Compuscore and Profiles Program</i>, the numbers all ran together and  wouldn't go into the month, day, and year fields correctly.</strong> <br>"
support += "          <strong>A:</strong> To complete any of the date fields in the scoring  software, you must type in the month and the day as two-digit numbers and the  year as a four-digit number. For example, if your date of testing is April 1,  2001, you would type 04/01/01. </p>"
support += "          <p><strong>Q:</strong> <strong>Do you have a Subject  Data Record available for the <i>WJ III NU</i> like the one you provided in the WJ-R  Compuscore binder?</strong> <br>"
support += "          <strong>A:</strong> Yes, please click the following .pdf file to get  your copy of the <a href='/products/wjIIIAchievement/pdf/datarecord.pdf'>Subject  Data Record</a> for the WJ III. You can make as many copies of this form as you  need. </p>"
support += "          <p><strong>Q:</strong> <strong>When do I enter an X in  the <i>WJ III NU Compuscore and Profiles Program</i> scoring software?</strong> <br>"
support += "          <strong>A:</strong> For tests that contain groups of items (Story  Recall, Story Recall&ndash;Delayed, Understanding Directions, and Planning) enter the  number of points (or errors) in the scoring software for each group of items  you administer. Enter an X (not a zero) to indicate groups of items you did not  administer. Do not enter an X in a test if you did not administer it. Simply  skip over that test and leave it blank when entering data in the computer  software program.</p>"
support += "          <p><strong>Q:</strong> <strong>How is a run-on  sentence scored on Writing Samples?</strong> <br>"
support += "          <strong>A:</strong> If it is actually more than one sentence that has  not been punctuated, score it as you would a multiple sentence response. If it  is several clauses joined together by connecting words, try to find a main  response and score that; often these responses are so disorganized that the  meaning becomes distorted. This is your main concern. </p>"
support += "          <p><strong>Q:</strong> <strong>Do I penalize subjects  for errors in spelling in the Writing Samples test?</strong> <br>"
support += "          <strong>A:</strong> Errors in spelling are not penalized unless specifically stated in  the item criteria, or the examiner is unable to read and evaluate the response.  If in doubt about how to evaluate a particular response, ask another adult  without knowledge of the item content, such as a classroom teacher, to attempt  to decipher the response. Spelling is evaluated in different tests within the  battery.</p>"
support += "        </blockquote>"
support += "        <div align='right'><img src='/images/site/topbuttonBlue.gif' alt='' width='11' height='10'> <a href='#top'><strong>TOP</strong></a></div>"
support += "        <p class='section-Header'><a name='interpretation'></a>Interpretation  Questions</p>"
support += "        <blockquote> "
support += "          <p><strong>Q:</strong> <strong>Can an IQ score be  derived from the <i>WJ III NU</i>?</strong> <br>"
support += "              <strong>A:</strong> Yes, when you  administer the <i>WJ III NU Tests of Cognitive Ability</i>. The General Intellectual  Ability Score (GIA), Standard or Extended Scale, when reported as a Standard  Score (mean = 100, SD = 15), is the same as a full-scale IQ score. The Standard  Scale GIA is comprised of 7 subtests, the Extended Scale GIA is comprised of 14  subtests. See page 12 in the Examiner's Manual for more information on the  tests that comprise the GIA scores.</p>"
support += "          <p><strong>Q:</strong> <strong>What is an RPI?</strong> <br>"
support += "              <strong>A:</strong> The RPI (Relative  Proficiency Index) is a score that predicts a subject's degree of proficiency  in comparison to age or grade peers. It describes the quality of the  performance or functionality. A subject's performance is compared to the point  at which average students in the comparison group (either age or grade) would  perform similar tasks with 90% proficiency. An RPI of 70/90 means a subject  could be expected to demonstrate with 70% proficiency what an average student  in the comparison group could perform with 90% proficiency. </p>"
support += "          <p><strong>Q:</strong> <strong>What is a T-score?</strong> <br>"
support += "              <strong>A:</strong> A T-score is a  normalized standard score with a mean of 50 and a standard deviation of 10. </p>"
support += "          <p><strong>Q:</strong> <strong>What is an NCE?</strong> <br>"
support += "              <strong>A:</strong> Normal Curve Equivalent  (NCE) Scores are normalized standard scores with a mean of 50 and a standard  deviation of 21.06. They are primarily used in Chapter 1 and other federal programs.</p>"
support += "          <p><strong>Q:</strong> <strong>What is a z-score?</strong> <br>"
support += "              <strong>A:</strong> A z-score is the  normalized standard score that is the building block for all standard scores.  It has a mean of 0.0 and a standard deviation of 1.0. To have adequate  precision, z-scores are expressed to one or two decimal points. Scores below  the mean are negative numbers.</p>"
support += "          <p><strong>Q:</strong> <strong>What scores are available for the tests and clusters?</strong> <br>"
support += "              <strong>A:</strong> Grade or Age  Equivalents, Instructional Ranges, Relative Proficiency Indexes (RPIs),  Standard Scores (Deviation Quotients), and Percentile Ranks are available for  each test and cluster. The <i>WJ III NU Compuscore and Profiles Program</i> has an additional column  that allows the addition of one of the following scores: NCE, T-Score, z-score,  age or grade equivalent, Stanine, or CALP level (for certain tests). </p>"
support += "          <p><strong>Q:</strong> <strong>Why are the AE's and GE's on the <i>WJ III NU</i> Test Records different than the  scores on the Compuscore report?</strong> <br>"
support += "              <strong>A:</strong> Scores don't always  match because the scoring tables on the <i>WJ III NU</i> Test Records use estimated  scores. The scoring software calculates scores using additional available  variables, such as time limits, test sections, age-equivalents, grade  equivalents, and delay times, that cannot be built into the printed scoring  tables. This is another reason for the <i>WJ III NU</i> to be computer-scored only.</p>"
support += "          <p><strong>Q:</strong> <strong>What is the difference in score between the 2-minute and the 7-minute  version of Writing Fluency in the <i>WJ III NU Test of Achievement</i>?</strong> <br>"
support += "            <strong>A:</strong> Ideally this test should be given for the full 7-minute time limit.  Examiners should only discontinue testing after 2 minutes if the subject has 3  or fewer items correct. The score the software calculates for a 2-minute sample  is a&nbsp; predicted estimate of how the  subject would do if he or she were to test for 7 minutes. </p>"
support += "        </blockquote>"
support += "        <div align='right'><img src='/images/site/topbuttonBlue.gif' alt='' width='11' height='10'> <a href='#top'><strong>TOP</strong></a></div>"
support += "        <p class='section-Header'><a name='administration'></a>Administration  Questions</p>"
support += "        <blockquote>"
support += "          <p><strong>Q:</strong> <strong>On Test 21D, Sound Awareness: Reversal, the audio ends after Sample D.  Is this a problem with my media?</strong> <br>"
support += "            <strong>A:</strong> Only the samples are  presented on the audio media for this test. The examiner reads the items that  follow. There is nothing wrong with your media. </p>"
support += "          <p><strong>Q:</strong> <strong>Must you give all of the tests on the <i>WJ III NU</i>?</strong> <br>"
support += "            <strong>A:</strong> No. The test was built on the idea of selective testing. Determine  which areas you wish to measure, consult the Selective Testing Table on page 12  in the manual, and give only the tests needed. Make sure that you are giving  all of the tests necessary to obtain the cluster scores you want.</p>"
support += "        </blockquote>"
support += "        <div align='right'><img src='/images/site/topbuttonBlue.gif' alt='' width='11' height='10'> <a href='#top'><strong>TOP</strong></a></div>"
support += "        <p class='section-Header'><a name='ordering'></a>Ordering Questions</p>"
support += "        <blockquote>"
support += "          <p><strong>Q:</strong> <strong>Can additional test  books, manuals and software sets be purchased separately?</strong> <br>"
support += "            <strong>A:</strong> Yes, please contact our  customer service department at 800.323.9540 ext. 6058. <br>"
support += "            Please click  here to view the <a href='pricing.html'>price listings</a> </p>"
support += "          <p><strong>Q:</strong> <strong>Are the audio cassettes for the <i>WJ III NU</i> taped tests available on CD-ROM?</strong> <br>"
support += "            <strong>A:</strong> Yes</p>"
support += "          <p><strong>Q:</strong> <strong>Are there new editions of the interpretive resources for the  WJ III?</strong> <br>"
support += "            <strong>A:</strong> Yes, four books, the  Essentials of WJ III Tests of Achievement Assessment, the Essentials of WJ III  Cognitive Abilities Assessment, WJIII Clinical Use and Interpretation, and WJ III Recommendations and Reports are  available now.</p>"
support += "          <p><strong>Q:</strong> <strong>Can I just preview the <i>WJ III NU</i> before I buy?</strong> <br>"
support += "            <strong>A:</strong> We can send you a couple of pieces of information on the <i>WJ III NU</i>,  including both an informational piece and the <i>WJ III</i> Technical Abstract. These  two pieces should answer most of your questions. <a href='/contact/contact.html'>Click here</a> to e-mail  your request to the Riverside Publishing Webmaster. Also, your local Riverside  Publishing representative, would be glad to discuss the <i>WJ III NU</i> and how it could  be beneficial with the clients you see. <a href='/sales/searchForm.html'>Click here</a> to identify  your representative by searching the on-line Sales Directory.</p>"
support += "        </blockquote>"
support += "        <div align='right'><img src='/images/site/topbuttonBlue.gif' alt='' width='11' height='10'> <a href='#top'><strong>TOP</strong></a></div>"
support += "        <p class='section-Header'><a name='misc'></a>Miscellaneous  Questions</p>"
support += "        <blockquote>"
support += "          <p><strong>Q: Does <i>Report Writer</i> for the <i>WJ III</i> score assessments with norms from the <i>WJ III Normative Update (WJ III NU)</i>? </strong><br>"
support += "            <strong>A:</strong> No. Scores generated by the <i>Report Writer</i> for the <i>WJ III</i> are based on the original <i>WJ III</i> norms, not the <i>WJ III Normative Update</i> norms. </p>"
support += "          <p><strong>Q: Will there be an updated version of the <i>Report Writer</i> for the <i>WJ III</i> available in the near future? </strong><br>"
support += "            <strong>A:</strong> Yes. The next generation of <i>Report Writer</i> software, the <i>Woodcock Interpretation and Instructional Interventions Program</i>™ (<i>WiiiP</i> ™), will be available in fall 2007 and will utilize norms from the <i>WJ III Normative Update</i>. The <i>WiiiP</i> will offer practitioners an expert system for interpreting test results and will provide a direct link between assessment data and evidence-based instructional interventions. </p>"
support += "          <p><strong>Q:</strong> <strong>Is the <i>WJ III NU</i> very different  from the WJ-R?</strong> <br>"
support += "            <strong>A:</strong> First, the <i>WJ III NU</i> has a  larger normative sample of over 8,800 subjects for a more up-to-date comparison  of scores. Second, there are new tests on both the <i>NU Tests of Achievement</i> and the <i>NU Tests of Cognitive Abilities</i>. Third, we have included scoring software with  each kit that will run on either a Macintosh computer or a computer that has  Windows. The new <i>WJ III NU</i> cannot be hand-scored, due to the complicated nature of  the scoring procedure and scoring weights.</p>"
support += "          <p><strong>Q:</strong> <strong>Why can't the <i>WJ III NU</i> be hand-scored?</strong> <br>"
support += "            <strong>A:</strong> You can still obtain an  estimated age-equivalent or grade-equivalent score using the tables on the <i>WJ III NU</i> record form, but you will not be able to convert raw scores without running  the computer program. The authors felt it necessary to offer the battery with  computer-scoring only, as many of the derived scores are weighted and  hand-scoring would lead to complications and errors. This is also why the  computer programs are included with each kit, and are provided on both disk and  CD-ROM for use with Macintosh and Windows computers.</p>"
support += "          <p><strong>Q:</strong> <strong>What are the qualifications necessary to administer the <i>WJ III NU</i>?</strong> <br>"
support += "            <strong>A:</strong> The authors of the <i>WJ III NU</i> and Riverside Publishing have put together a statement of qualifications  for administering the <i>WJ III NU Tests of Cognitive Abilities</i>. To view the  statement of qualifications for the <i>WJ III NU Tests of Achievement</i>, please <a href='/products/wjIIIAchievement/pdf/AchQuals.pdf'>click  here</a>, and for <i>WJ III NU Cognitive Abilities</i> please <a href='/products/wjIIIAchievement/pdf/CogQuals.pdf'>click  here</a>.</p>"
support += "          <p><strong>Q:</strong> <strong>What type of training  do we need?</strong> <br>"
support += "            <strong>A:</strong> You will need to spend some time with the <i>WJ III NU</i>  Examiner's Manual and Examiner Workbook. You will need to study carefully the  administration guidelines and scoring procedures. It is recommended that you  conduct a practice administration or two before giving the <i>WJ III NU</i> to a client,  to ensure your comfort level with the instrument. Two other types of resources  are available to you &mdash; Private Training programs and a Self-Study Training CD.  Please visit our <a href='training.html'>Training  Page</a>.</p>"
support += "          <p><strong>Q:</strong> <strong>How much is private  training?</strong> <br>"
support += "            <strong>A:</strong> Private training is recommended if your group is  20 or more, as the cost is typically between $1500-2000 for a full day of  training on the <i>WJ III NU</i>. This includes cost of hiring a trainer recommended and  trained by Riverside Publishing and the <i>WJ III NU</i> authors, and the expenses of  having that trainer to your location. Click here for more information on <a href='training.html'>private  training</a>.</p>"
support += "          <p><strong>Q:</strong> <strong>Is the <i>WJ-R</i> now  obsolete?</strong> <br>"
support += "            <strong>A:</strong> The <i>WJ-R</i> is not obsolete, but you need to check  your state regulations concerning the age of norms, as the <i>WJ-R</i> norms are now  more than 10 years old.</p>"
support += "          <p><strong>Q:</strong> <strong>How can the Bateria-III  be used with the <i>WJ III NU</i>?</strong> <br>"
support += "            <strong>A:</strong> The <i>Bateria III NU</i> is equated with the <i>WJ III NU</i>.&nbsp; You can use the <i>Bateria III NU</i> in conjunction  with the <i>WJ III NU</i> to obtain more comprehensive information of bilingual subjects.</p>"
support += "          <p><strong>Q:</strong> <strong>Are there any suggestions regarding how to pack my WJIII Roller Bag?</strong> <br>"
support += "            <strong>A:</strong> Riverside Publishing designed your rolling bag specifically to organize and transport your materials to testing locations. <a href='/products/wjIIIComplete/pdf/WJBagInstructions.pdf'>Click here for instructions</a>.</p>"
support += "        </blockquote>"
support += "        <div align='right'><img src='/images/site/topbuttonBlue.gif' alt='' width='11' height='10'> <a href='#top'><strong>TOP</strong></a></div>"
support += "        <br>"
support += "      </div>"
document.write(support);
